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EasyConnection / EasyIO Software FAQ


See also

Top 10 Support Issues

Out of Warranty Service

[1]

Q

What is easyadm?

A

easyadm is a management tool provided as part of the Stallion driver installation package for most UNIX systems that allows the simple and convenient configuration of devices that are attached to the serial ports. Using easyadm is much simpler than manual configuration of terminals, printers and modems and it also provides in-depth tools for monitoring and troubleshooting ports.

[2]

Q

Is there a version of "easyadm" for Linux?

A

As at driver version 5.5.0 of the ATA driver for Linux, easyadm is not available. All port configuration can be done using the standard Linux serial port methods.

[3]

Q

What version of the ATA driver do I need for EasyConnection XP panels?

A

To support the newer XP panels on all EasyConnection cards, you should use at least version 5.4.0 of the ATA driver.

[4]

Q

How do I install an EasyIO or EasyConnection card in a Linux system?

A

Full details on installing the driver are located in the associated product documentation and in the README file in the driver package. Some familiarity with Linux is recommended.

[5]

Q

When installing an EasyConnection or EasyIO PCI card in a Windows NT system the Stallion ATA driver fails to load with the following three error messages recorded in the Event Log.

1st message:
No boards could be initialised.

2nd message:
Unable to connect interrupt to board ''.
Perhaps another device has claimed it.

3rd message:
The Stallion ATA Driver service failed to start due to the following error:
The request could not be performed because of an I/O device error.

What is wrong?

A

In the Stallion ATA drivers for Windows NT prior to version 5.5.0, there was a bug in the driver which prevented the driver from loading if another PCI device in the system was also using the interrupt (IRQ) that was allocated to the EasyConnection or EasyIO PCI card. This was fixed in an update to ATA driver with a version of 5.4.0u1 and has subsequently been released in the ATA 5.5.0 driver.

[6]

Q

When installing EasyIO or EasyConnection cards in Linux systems, which driver file should I use, stallion.c or istallion.c?

A

Stallion classifies its cards into two broad types, smart and intelligent. Smart cards are high performance multi-port serial cards without an in-built CPU or memory. Intelligent cards use an in-built CPU and memory to off-load IO processing from the computer onto the card. These differences require separate drivers for each type of card, thus the stallion.c driver for smart cards and istallion.c driver for intelligent cards.

The smart cards include:

  • All EasyIO cards
  • All EasyConnection 8/32 cards
  • EasyConnection 8/64 PCI card

The intelligent cards include:

  • EasyConnection 8/64 ISA, EISA and MCA
  • EasyConnection Rapid Access PCI

[7]

Q

After Installing an EasyIO or EasyConnection PCI card in my Linux server, on boot, Linux reports an EasyIO ISA card not found and then indicates it found the PCI card.

A

This is caused by not removing the sti_brdconf array entry for the EasyIO ISA card (the default entry) in the stallion.c file during driver installation. This only affects drivers prior to version 5.5.0. Make sure sti_brdconf array is empty so that the array is defined as indicated below in the stallion.c driver file:

static stlconf_t stl_brdconf[] = {};

It is not necessary to modify the driver file when using the 5.5.0 or later driver unless you need to statically load the driver in the kernel and you are using a non-PCI card.


[8]

Q

Why can’t I set the modem communication (DTE) speed of an ISDN modem to more than 115200 bps in Control Panel > Modems under Windows NT.

A

The maximum speed at which you can set the serial port to talk to the modem is dependant on the modem definition file that you use. This file is automatically selected when you select the modem you install in Control Panel > Modems. If the maximum speed available does not reflect the actual maximum speed supported by the modem then you will need to obtain an updated modem driver (definition or inf file) from the manufacturer of the modem.

Note that the maximum speed at which you can actually talk to the modem will also depend on the serial port used in the computer. All current Stallion EasyIO and EasyConnection ports support speeds of up to 460 kbps.

 
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